Track your shipment here by:
◾ STEP 1: Filling in your tracking number.
◾ STEP 2: Clicking on "Track" button.
◾ STEP 3: Choosing shipment carrier
TRACKING STATUS EXPLANATION
Tracking does not exist: Order information may not appear in the tracking system, It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way.
Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way.
In Transit: Carrier has accepted or picked up the shipment from us. The shipment will be arriving very soon.
Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.
Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.
Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up.
WHY DON'T I SEE THE TRACKING INFORMATION?
If your order has a tracking number, but it isn't updating timely, please rest assured that you will be taken care of as it is our responsibility to make sure we take good care of you - our beloved customer.
If you have any questions or concerns regarding your order please let us know via firstname.lastname@example.org or via the contact form and we'll get back to you within 24 hours.